We are in the search of a Customer Success Analyst to join our Buenos Aires team to help us build the future of retail through our web distributed real-time infrastructure.

You’ll be in charge of empowering our Partnerships team by building a strong and reliable commercial platform and of managing the key accounts of the company. You will also be responsible for applying analytics to track, evaluate and optimize clients' performance

What will be your challenges: 

• Analyze and develop squad metrics. Report diagnoses.

• Create reports and powerful/impactful presentations

• Upload documents and information

• Improve account performance. Proactive attitude to reach the objectives of each commercial deal

• Mejora continua de procesos y propuestas

• Enhance processes and proposals continuously

• Assist Customer Success Manager

Requirements:

• Experience in similar positions

• Experience in CRM and Projects follow-up tools

• MS Office intermediate level: Excel and PowerPoint.

• Effective communication skills and impactful/powerful presentations

• Languages: English (desired skill)